Shipping policy

Shipping Policy Wae Studio

At Wae Studio, each piece is handcrafted with care, time, and intention. Every shipment reflects that same level of attention.

Order Processing

All orders are prepared within 1 to 3 business days.

If an item requires additional preparation time, it will be clearly indicated on the product page.

Shipping Methods & Delivery Times

We ship from Germany.

  • Germany & European Union: 3–7 business days

  • United Kingdom & Switzerland: 5–10 business days

  • United States & Canada: 7–14 business days

  • Rest of the world: 10–20 business days

Delivery times may vary slightly depending on the courier and the season.

Shipping Costs

Shipping costs are calculated automatically at checkout based on destination and order weight.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can follow your shipment at any time.

Customs & Duties

Orders shipped outside the European Union may be subject to customs duties or local taxes. These charges are the responsibility of the customer.

Incorrect or Incomplete Addresses

If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, the cost of reshipping the order will be charged to the buyer.

Delays

While we do our best to ensure timely delivery, external factors such as weather, customs, or high‑volume periods may cause delays. We will always do our best to assist you and keep you informed.